Delivery Information

**Resonate Designs Florist: Premier Flower Delivery on the Sunshine Coast**

At Resonate Designs Florist, we are committed to providing exceptional same-day flower delivery services across the Sunshine Coast from our Nambour location. We cater to select outer suburbs within a 25km radius of Nambour for orders placed by 1pm, Monday to Friday AEST. For a comprehensive list of delivery areas, please click here.

**VIP and Express Delivery Services**

For those requiring specific delivery times or express services, please contact Resonate Designs Florist directly at 0415 878 314. VIP deliveries are conducted outside our standard delivery schedule and are subject to additional charges based on distance.

**Weekend and Holiday Deliveries**

We do not offer standard deliveries on weekends unless prior arrangements have been made due to our wedding services. Orders placed over the weekend or without a specified date will be dispatched on the next available delivery run, typically Monday or the following business day if ordered after the 1pm cutoff during the week.

**Standard Delivery Times**

Our online orders are guaranteed to reach business addresses by 5pm and residential addresses by 6pm. To ensure successful delivery, please provide any special instructions in the 'special notes at checkout' or contact us directly. Additional charges may apply for specific delivery requirements.

**Recipient Unavailability**

If no one is available to receive the delivery, our courier will contact the recipient for further instructions. If a safe location is not available, the order will be returned to our Nambour store for re-delivery, incurring an additional fee. Alternatively, the sender may collect the gift from our store.

**Hospital Deliveries**

Hospital policies require that flowers and gifts be delivered to the nurse’s station or relevant reception. Resonate Designs Florist cannot be held responsible for the timing of delivery to the recipient. Please ensure the patient is not scheduled for discharge on the delivery day, as ICU patients cannot receive plants or flowers.

**Alcohol Deliveries**

Gifts containing alcohol must be accepted by someone over 18 years of age and cannot be left unattended. If no safe location is provided, the recipient will be contacted to arrange delivery.

**Refund Policy**

Refunds are subject to a $5 processing fee if the issue is not due to our fault, such as incorrect delivery area or duplicate orders.

**Mother’s Day Deliveries**

Due to high demand, we recommend scheduling Mother’s Day deliveries for Friday or Saturday to ensure timely arrival. Sunday deliveries are processed throughout the day, and we appreciate your flexibility during this busy period.

For any inquiries or to place an order, please contact Resonate Designs Florist, your trusted Sunshine Coast florist, dedicated to delivering floral excellence.